About AAS Eduguide

AAS Eduguide Pvt. Ltd. is a leading education and career guidance organization dedicated to helping students make informed academic and professional decisions. Through personalized counseling, expert guidance, and technology-driven solutions, we support students throughout their educational journey—from career exploration and college selection to admissions and long-term success.

We are committed to creating meaningful student experiences and empowering learners to achieve their academic goals.

Role Overview

We are looking for a passionate and student-focused Admission Counsellor / Student Success Executive to join our team. In this role, you will serve as a trusted advisor for students and parents, helping them navigate important educational decisions while ensuring a seamless and positive experience throughout their journey with AAS Eduguide.

The ideal candidate is an excellent communicator, relationship builder, and problem solver who is passionate about education and student success.

Responsibilities

Guide students and parents through the admission and counseling process.
Understand student aspirations, academic backgrounds, and career goals to provide personalized guidance.
Manage student inquiries through calls, emails, WhatsApp, and other communication channels.
Build and maintain strong relationships with prospective and enrolled students.
Conduct counseling sessions and provide accurate information regarding courses, colleges, admissions, and career pathways.
Follow up with prospective students and ensure timely communication throughout the admission process.
Support students in completing applications, documentation, and admission formalities.
Maintain accurate records of student interactions and progress through CRM systems.
Collaborate with internal teams to ensure a smooth student experience.
Resolve student concerns and provide ongoing support to enhance satisfaction and retention.
Contribute to achieving enrollment, engagement, and student success objectives.

Required Skills

Strong communication and interpersonal skills.
Ability to build trust and maintain relationships with students and parents.
Excellent counseling, persuasion, and objection-handling abilities.
Strong understanding of the student admission lifecycle and customer journey.
Ability to guide students in making informed academic and career decisions.
Customer-centric mindset with a focus on student success and satisfaction.
Strong follow-up, lead nurturing, and relationship management skills.
Ability to work with CRM platforms and digital communication tools.
Strong organizational and time management skills.
Ability to handle multiple student queries and priorities efficiently.
Data-driven approach to tracking conversions, engagement, and student outcomes.
Professional attitude, empathy, and problem-solving mindset.
Ability to work in a target-oriented and fast-paced environment.
Passion for education, career guidance, and student development.

Preferred Qualifications

Bachelor's degree in any discipline.
Previous experience in admissions, counseling, student support, customer success, sales, or client relationship management is preferred.
Freshers with excellent communication skills and a strong interest in education are encouraged to apply.
Experience interacting with students, parents, or educational institutions is an added advantage.
Familiarity with CRM tools and digital communication platforms.
Strong listening, presentation, and relationship-building abilities.
Ability to work independently while collaborating effectively within a team environment.

Perks & Benefits

Opportunity to make a meaningful impact on students' educational journeys.
Comprehensive training and professional development support.
Exposure to the education and career guidance industry.
Dynamic, collaborative, and growth-oriented work environment.
Performance-based incentives and recognition opportunities.
Career advancement opportunities within the organization.
Certificate and Letter of Recommendation based on performance.
Opportunity to work closely with experienced counselors and education experts.
Continuous learning and skill development opportunities.
A purpose-driven role focused on creating positive outcomes for students and families.